STANDARD TERMS AND CONDITIONS OF SALE

Quotes, Orders, Shipments, Payments, Returns

Please digitally acknowledge, approve and sign all orders by utilizing the automated acknowledgement approval process link sent to your email  If any changes are required please reach out to your account  representative or customer support team.

Pricing is subject to change without notice and, unless otherwise noted, is in U.S. Dollars. Any and all pricing quoted by Columbia Vehicle Group, Inc. in writing is only valid through the expiration date of the quote and thereafter is subject to change without notice. Unless specifically noted on a written quote, packaging, transportation, taxes and other charges that may be required in your locality are not included in published or quoted pricing.

Cancellation or order change charges, from a minimum of $250 per vehicle up to the total order value, will apply on any order changes or cancellations. Order changes may also affect lead-times and delay the original ship date. All order changes or cancellations must be made in writing and will only be approved once acknowledged and submitted for your approval and digital signature. Without such approval the order will be subject to cancellation and all charges levied at the sole discretion of Columbia Vehicle Group, Inc. Columbia Vehicle Group, Inc. reserves the right to make design changes without obligation to make such changes on products previously sold or shipped. 

All Tomberlin products ordered are shipped FOB Aiken, SC unless otherwise noted. All Columbia products ordered are shipped FOB Reedsburg, WI unless otherwise noted. All goods shipped at buyer's risk FOB shipping point indicated, unless otherwise noted. Columbia Vehicle Group, Inc. is not responsible for costs incurred by any delay in shipment or backorders. 

No credit is allowed for goods returned without prior written approval. Claims for deductions and shortages must be made in writing within 5 days of receipt of goods or claims cannot will not be processed.

Credit terms are subject to credit approval and will be those in effect at time of shipment. A finance charge of 1.5% per month applies to all balances not paid by the due date. Payment outside of stated terms will place account on credit hold and suspend further shipments.

If you have any questions regarding your order please contact us immediately 

For Tomberlin Products: Call: 844-363-7432 toll free inside the United States
Call: +1-352-323-4966 outside of the United States

Email: Tomberlin@ColumbiaUSA.com

For Columbia Products: Call: 800-222-4653 toll free inside the United States
Call: +1-608-524-8888 outside of the United States
Email: CustomerSuccess@ColumbiaUSA.com